Insured deliveryTracked, signed-for and fully insured from our office to your door.
Collect in WindsorPick up your coins at Castle Hill House, by appointment.
Buyback at spot − 2%Sell back at 2% below the market gold price. Paid 5–7 working days after approval.
How delivery and collection work
- 01Choose delivery or collectionSelect insured delivery or collection from our Windsor office at checkout.
- 02Upload your IDEvery client uploads photo ID and proof of address. Our team checks them within 24 hours.
- 03Payment clearsPay by card, or by bank transfer within 5 working days of your order.
- 04Delivered or collectedWe dispatch your coins insured, or call you to book a collection appointment.
Insurance
Your coins are insured while in our care and in transit to you. Once they are delivered or collected, we recommend adding them to your home contents insurance.
- Loss, theft and damage while held at our office
- Full value cover during insured delivery
- Tracked, signed-for delivery
- Certificate of authenticity with every coin
Fees
- Insured delivery
- £10.00 + VAT per order
- Collection from Windsor office
- Free, by appointment
- Storage
- Not offered
- Buyback price
- Market gold price − 2%
Delivery is added at checkout.
Common questions
Can you store my gold for me?
No. Coins are delivered to you by insured delivery, or collected from our Windsor office by appointment.
How do I book a collection?
Choose collection at checkout. Once your ID is approved and your payment has cleared, we will call you to arrange a time.